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Questions regarding services
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1 I am your loyal product user but have not tried your facial before. Are there any privileges?
2 Can you help me check through the products I’m interested in buying that claim they're natural?
3 There are so many products that claim to be natural, non-comedogenic & dermatologist tested....
4 Why does my skin problem return after I stopped using your products?
5 Why is my facial firming massage excluded from my facial?
6 Different situations?
7 Why can't a fast, painless extraction be done?
8 What if I return on another day to get the rest removed? Will it be free?
9 I have a lot of clogged pores so would like to have a thorough extraction for my facial but...
10 I would like to try your facial but I still have an existing facial package elsewhere...
11 What if I reached at 3.29p.m and waited till 3.45p.m for my 3.30p.m appointment facial?...
12 If I'm late for my 3.30p.m appointment, am I still entitled to the 10% off-peak discount?
13 I am 23 yrs old but still doing my Undergraduate studies; can I qualify for the Student discount?
14 I am still 22 yrs old and am doing my honors now. Do I still qualify for Student discount?
15 How do I know if I qualify for your Student discount?
16 Can I decide on Express Facial or Customized Facial only when I come for my appointment?
17 What if I am on a tight budget for my facial?
18 How do I calculate the price for my customised facial?
19 Is it ok if my face is swollen after extraction?
20 What if I have problems after the facial?

Skin tip of the day

Wear sunscreen with a sun protection factor (SPF) of at least 15, even if it's cloudy or you don't plan on spending a lot of time outdoors. If you sweat a lot or go swimming, reapply sunscreen every 2 to 3 hours (even if the bottle says the sunscreen is waterproof).

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